Why Code
A code is needed to provide stronger authentication to ensure identity of the person accessing this website.
What is Multi-Factor Authentication (MFA)
Multi-factor authentication (MFA) is a method of confirming a user's identity by requiring two or more pieces of evidence (or factors) to authenticate.
This website uses a One-Time Passcode(6-Digit Code) for MFA.
Why am I seeing MFA
Passwords can be stolen and we are subject to email Phishing attacks which trick users into providing hackers their password. This additional multi-factor helps prevent hackers from logging into company applications as you. Some applications may only require MFA when your device is not connected to a company network.
How to Login using MFA
Step 1
The website will display a login page. Fill out the form fields and click the LOG IN button.
*If you do not remember your password, Forgot/Unlock/Change Password link will direct you to Password Manager for reset.
Step 2
The website will prompt you to request a code for MFA.
Select the delivery method you prefer and click the REQUEST CODE button
Sample Delivery Messages
Email Message Info
From: MacysInc.ItSecurity@macys.com
Subject : Requested Code for Macy�s, Inc. Login
<first name> <last name>,
###### is your requested code for Macy�s, Inc. Login
Text Messages Info
From:29221
###### is your requested code for Macy�s, Inc. Logon
*The code is a one-time code and must be used within a short period of time and cannot be re-used. If a new code is sent the old code is no longer valid.
Step 3
The website will display where the code was sent.
*Do not close the browser. Do not use the current browser tab to check your email or you will lose the opportunity to enter your code.
Retrieve the code that was send via text or email. Enter the 6-digit code and click the SUBMIT button.
If you did not receive the code, it may be because your phone is blocking the text or your email is filtering this email as junk. You can request a new code, but must enter the new code since these are one time use codes. If the email address or cell phone number is wrong, you can correct it logging onto InSite from a company network and going to MyHR -> Personal Information and edit your cell phone and home email address.